Last Updated: January 15, 2025
1. Acceptance of Terms
By accessing and using the Southern Cross Expeditions Australia website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.
2. Description of Services
Southern Cross Expeditions provides:
- Adventure travel information and guides for Australian destinations
- Travel planning consultation and recommendations
- Educational content about Australian landscapes and culture
- Booking assistance for adventure tours and accommodations
3. User Responsibilities
Users of our services agree to:
- Provide accurate and complete information when requesting services
- Use our website and content for lawful purposes only
- Respect intellectual property rights and not reproduce content without permission
- Not engage in activities that could harm our website or other users
- Follow safety guidelines and recommendations during adventures
4. Adventure Activities Disclaimer
IMPORTANT: Adventure activities involve inherent risks. By participating in or following our recommendations, you acknowledge that:
- Outdoor activities can be dangerous and may result in injury or death
- Weather conditions and natural hazards can change rapidly
- You participate at your own risk and should have appropriate insurance
- You should assess your own fitness level and experience before attempting activities
- Local guides and operators are independent contractors, not our employees
5. Limitation of Liability
To the fullest extent permitted by Australian law, Southern Cross Expeditions shall not be liable for:
- Any direct, indirect, incidental, or consequential damages
- Personal injury or property damage during adventures
- Losses due to weather, natural disasters, or unforeseen circumstances
- Third-party services or recommendations we provide
- Inaccuracies in travel information or changes in conditions
6. Intellectual Property
All content on our website, including text, images, logos, and design elements, is protected by copyright and other intellectual property laws. You may not:
- Copy, reproduce, or distribute our content without written permission
- Use our brand name or logos for commercial purposes
- Create derivative works based on our content
7. User-Generated Content
When you submit content to us (reviews, photos, comments), you grant us a non-exclusive, royalty-free license to use, display, and distribute that content. You represent that you own the rights to submitted content.
8. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms of Service by reference.
9. Booking and Payment Terms
When booking services through our platform:
- All bookings are subject to availability and confirmation
- Payment terms vary by service provider
- Cancellation policies are determined by individual operators
- We act as an intermediary and are not responsible for third-party services
10. Governing Law
These Terms of Service are governed by the laws of Victoria, Australia. Any disputes arising from these terms will be subject to the jurisdiction of Australian courts.
11. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes constitutes acceptance of the new terms.
12. Termination
We may terminate or suspend your access to our services at any time for violation of these terms or for any other reason at our sole discretion.
13. Contact Information
For questions about these Terms of Service, please contact us:
- Email: [email protected]
- Phone: +61 3 9642 8890
- Mail: Level 15, 450 Collins Street, Melbourne, VIC 3000, Australia