Last Updated: January 15, 2025
1. What Are Cookies?
Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better browsing experience by remembering your preferences and improving our services.
2. Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for basic website functionality, security, and user authentication | Session/1 year |
| Analytics Cookies | Help us understand how visitors use our website to improve performance | 2 years |
| Preference Cookies | Remember your settings and personalize your experience | 1 year |
| Marketing Cookies | Track visitors across websites to display relevant advertisements | 3 months |
3. Essential Cookies
These cookies are necessary for our website to function properly and cannot be switched off. They include:
- Session management cookies
- Security and fraud prevention cookies
- Load balancing cookies
- Cookie consent preferences
4. Analytics Cookies
We use analytics cookies to understand how visitors interact with our website. This helps us:
- Count visitors and page views
- Understand which pages are most popular
- Identify technical issues and improve user experience
- Track adventure inquiry conversion rates
5. Third-Party Cookies
We may use third-party services that place cookies on your device:
- Google Analytics: Website usage statistics
- Facebook Pixel: Social media marketing and analytics
- Email Marketing Tools: Newsletter and campaign tracking
6. Managing Your Cookie Preferences
You can control and manage cookies in several ways:
- Cookie Banner: Accept or decline optional cookies when you first visit our site
- Browser Settings: Most browsers allow you to refuse cookies or alert you when cookies are being sent
- Opt-out Links: Use third-party opt-out tools for advertising cookies
7. Impact of Disabling Cookies
If you disable cookies, some features of our website may not work properly:
- Contact forms may not function correctly
- Your preferences won't be remembered
- Some personalized content may not display
- Website performance analytics will be affected
8. Updates to This Policy
We may update this Cookie Policy to reflect changes in our practices or relevant laws. We will notify you of any significant changes by posting the updated policy on our website.
9. Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us:
- Email: [email protected]
- Phone: +61 3 9642 8890
- Mail: Level 15, 450 Collins Street, Melbourne, VIC 3000, Australia